27th March 2020
Dear loyal customers, clients and friends
Re: COVID-19 UPDATE

Due to the uncertain times ahead, we have had to make the difficult decision to temporarily suspend all face to face interactions such as viewings, valuations and property inspections.

However, as per government guidelines, we still have the ability to move people into unoccupied properties both for sale and to rent and will include rent move in's and check outs (with our safeguarding policy and safe distancing being enforced).

Whilst our office will curretly remains OPEN for enquries, (this may have to change in the not too distant future if circumstances worsen) this is for non contact enquiries by telephone, email, text or messenger, as our modern technology coupled with the fact we already are based from home, allows us to continue working from the safety of our homes with very little impact. We will not accept visits to our premises.

This concludes that we will not be open for visits to our office, but will continue to service our clients and carry out regular sales chases, arrange and see through new and ongoing sales, look after the rentals and many fully managed properties which will also include organising necessary repairs and gas safety certificates where due.

At this challenging time, we ask our clients to please bear with us if we take a little longer to deal with your questions and queries, as we have a higher level of call need answering. Our main priority is to keep our loyal clients, staff and the public safe as we have an enhanced duty of care in these challenging times.

From all the team at Leapfrog we would like to thank you for your continued support during this difficult period.